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ReadyCloud Andriod backup with broken pipe error

PCChan
Guide

ReadyCloud Andriod backup with broken pipe error

ReadCloud Andriod version: 2.0.7

Andriod mobile: Samsung U20 android verison: 10

R7800 Firmware: V1.0.2.78

Seagate backup plus portable drive 2Tb plug in to router USB port

 

It used to work well in backup my mobile phone photo well.  It started failed few months ago after upgrade my router firmware.  Accessing file from web or readyCloud app is working well.  Backup from my mobile is the only problem.

 

 May I know anyone have similar problem?  I appreciate you can share me your resolution.  Thanks for any suggestion.

 

Screenshot_20201211-223716_ReadyCLOUD.jpg

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 10

Accepted Solutions
PCChan
Guide

Re: ReadyCloud Andriod backup with broken pipe error

ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

 

 

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Message 9 of 10

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DarrenM
Sr. NETGEAR Moderator

Re: ReadyCloud Andriod backup with broken pipe error

Have you tried to revert the firmware and see if it starts working again?

 

DarrenM

Message 2 of 10
PCChan
Guide

Re: ReadyCloud Andriod backup with broken pipe error

Hi Darren,

 

  I tried downgrade to firmware version V1.0.2.68.  ReadyCloud android app backup works well.   All subsequent version up to V1.0.2.78 (the current version).  Same error is reported.  It's related to the firmware.

 

  I appreciate your suggestion and possible solution to resolve this issue.

 

Frewin

Message 3 of 10
Mirko76
Aspirant

Rif.: ReadyCloud Andriod backup with broken pipe error

Buonasera
Ho lo stesso tuo problema
R7800 firmware 1.0.2.78
Message 4 of 10
PCChan
Guide

Rif.: ReadyCloud Andriod backup with broken pipe error

Updated firmware v1.0.2.80 and the problem is still exist.... No luck...

 

Message 5 of 10
Mirko76
Aspirant

Rif.: ReadyCloud Andriod backup with broken pipe error

Salve
Questi creano firmware nuovi senza risolvere
I vecchi problemi
Senza parole
Deluso
Message 6 of 10
PCChan
Guide

Rif.: ReadyCloud Andriod backup with broken pipe error

Version up to V1.0.2.82 still not work with ReadyCloud on Andriod....Smiley Sad

Message 7 of 10
sabinus
Aspirant

Re: ReadyCloud Andriod backup with broken pipe error

@DarrenM so the official workaround is to revert to an older firmware and possibly compromise security instead of Netgear fix a long standing broken functionality?

Message 8 of 10
PCChan
Guide

Re: ReadyCloud Andriod backup with broken pipe error

ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

 

 

Message 9 of 10
FURRYe38
Guru

Re: ReadyCloud Andriod backup with broken pipe error

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

Enjoy. 📡


@PCChan wrote:

ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

 

 


 

Message 10 of 10
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