ReadyCloud Andriod backup with broken pipe error

[PCChan]

ReadCloud Andriod version: 2.0.7

Andriod mobile: Samsung U20 android verison: 10

R7800 Firmware: V1.0.2.78

Seagate backup plus portable drive 2Tb plug in to router USB port

It used to work well in backup my mobile phone photo well.  It started failed few months ago after upgrade my router firmware.  Accessing file from web or readyCloud app is working well.  Backup from my mobile is the only problem.

 May I know anyone have similar problem?  I appreciate you can share me your resolution.  Thanks for any suggestion.

[PCChan · Accepted solution]

ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

[DarrenM]

Have you tried to revert the firmware and see if it starts working again?

DarrenM

[PCChan]

Hi Darren,

  I tried downgrade to firmware version V1.0.2.68.  ReadyCloud android app backup works well.   All subsequent version up to V1.0.2.78 (the current version).  Same error is reported.  It's related to the firmware.

  I appreciate your suggestion and possible solution to resolve this issue.

Frewin

[Mirko76]

Buonasera
Ho lo stesso tuo problema
R7800 firmware 1.0.2.78

[PCChan]

Updated firmware v1.0.2.80 and the problem is still exist.... No luck...

[Mirko76]

Salve
Questi creano firmware nuovi senza risolvere
I vecchi problemi
Senza parole
Deluso

[PCChan]

Version up to V1.0.2.82 still not work with ReadyCloud on Andriod....

[sabinus]

@DarrenM so the official workaround is to revert to an older firmware and possibly compromise security instead of Netgear fix a long standing broken functionality?

[PCChan · Accepted solution]

ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

[FURRYe38]

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

Enjoy. 📡

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@PCChan wrote:

ReadyCloud version 2.1.1 is finally fixed the problem...  I've upgraded the app in my phone.  Backup is finally worked after over a year using manual backup.....

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