Orbi WiFi 7 RBE973
Reply

ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

Doorbob
Aspirant

ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

Nighthawk X6S AC3000 Router

I have a USB hooked up as a ready share drive

It mounts over the network and the files are visible but when I try and open them it says the file is not available

Message 1 of 7

Accepted Solutions
Doorbob
Aspirant

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

Problem Resolved.  I switched to a 4TB external drive and it worked fine

View solution in original post

Message 6 of 7

All Replies

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)


@Doorbob wrote:

Nighthawk X6S AC3000 Router



Is that the R7900P? X6S and AC3000 tell us about the wifi speed, not the model number.

 


@Doorbob wrote:

 

I have a USB hooked up as a ready share drive

 


What is this "USB"? A disk drive of some sort? USB stick?

 


@Doorbob wrote:
It mounts over the network and the files are visible but when I try and open them it says the file is not available

Is this over your LAN? Is it plugged into the router's USB port using ReadyShare?

 

 

Message 2 of 7
Doorbob
Aspirant

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

The model is the R7900P.  The wifi speed is 802.11AC but the computers are connected to the router through a gigabit ethernet backbone.

 

The USB drive is a Seagate Backup Plus 5TB drive plugged into the routers USB Port using readyshare

Message 3 of 7

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

Greetings.  These are the questions we would typically request answers for in this situation:

 

-How is the disk formatted?

-Does the disk have multiple partitions?

-Does this behavior happen when another drive plugged in?

 

-Has the router been updated recently?

-If so, how was the update performed? (Auto Check and Update, Genie, Manually)?  Manual update continues to be the most reliable method.

 

-Did you apply any saved .cfg files from an earlier FW?

-Has the router been reset to defaults and tested with the disk?

 

Optional:

Consider trying another version of FW.

 

Will My Drive Work With ReadyShare?

 

 

Message 4 of 7

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)


@Doorbob wrote:

The USB drive is a Seagate Backup Plus 5TB drive plugged into the routers USB Port using readyshare

That's bigger than anything I have seen reported as RapidShare compatible.

 

This list will give you some clues, although it is far from comprehensive:

 

ReadySHARE USB Drives Compatibility List | Answer | NETGEAR Support

 

Past experience here suggests that firmware, formatting and whatever else you try will do nothing to enable this feature in many/most big drives.

 

 

 

 

 

 

Message 5 of 7
Doorbob
Aspirant

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

Problem Resolved.  I switched to a 4TB external drive and it worked fine

Message 6 of 7

Re: ReadyShare Unable to Open Files on Mac (Nighthawk X6S)


@Doorbob wrote:

Problem Resolved.  I switched to a 4TB external drive and it worked fine


Good feedback.

 

More evidence that USB compatibility is important.

Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 1941 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series