NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Reboot r7000 remotely when offline ????
My nighthawk r7000 goes offline and I have adequate internet. I need to be able to reboot remotely when it's offline and the nighthawk app can connect to the router?..
If the ISP services or router is off line, then being remote away from the system, you'll not be able to connect to it if it's in this condition. Someone will need to be there to power cycle it.
If it's not working well, then troubleshooting should be performed to figure out why the router is going off line. Rebooting is only a simple fix.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
Thanks. That's what I figured. The firmware just updated and it didn't reboot properly is normally what happens. Or if the power goes off in bad weather it also does this. I have my router set up to remote access and with a VPN. But when it goes offline like this I have no options and this location is three hours away from me. I need to get up a piggyback router to log into when this happens with a WiFi outlet to force a reboot that way. Thanks.
IF the R7000 is the main router online the and you put a different router behind the R7000 and it looses connection, you'll still won't be able to reboot it remotely.