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Forum Discussion

feipoa's avatar
feipoa
Tutor
Apr 27, 2025

Reset password on R7000 returns 400 Bad Request

I tried resetting the password on my R7000 under Advanced/Administration/Set Password, but received error "400 Bad Request: This server does not support the operation requested by your client."

 

I tried this on the latest three firmware versions: 

1.0.11.134_10.2.119

1.0.11.216_10.2.122

1.0.12.216_10.2.122,

and all yielded the same error code.

 

I do not have the "Enable Password Reset" option checked. This option only appears to be for cases in which you forgot your password and can provide the answer to 2 security questions.

 

Why am I receiving 400 Bad Request and how to I reset the password without doing a factory reset?

3 Replies

    • feipoa's avatar
      feipoa
      Tutor
      Apr 27, 2025

      I tried Firefox 137.0.2 and Chrome 135.0.7049.114 from within Ubuntu. The result was the same. I tried the latest version of IE that was available for Windows XP, but also received the same error.  What browser version should I be using?

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 27, 2025

        its probably not a browser issue but its always worth checking. 

        You're not able to get to the screen at all?

        You might be down to doing the factory reset or just leaving it then