NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Philbomb's avatar
Philbomb
Aspirant
Apr 30, 2018
Solved

Router Dropping Internet Connection

My router drops it's signal multiple times daily.  I downloaded an update about two weeks ago.  Prior to the update. this was not happening.   What do I do to regain a consistant signal?
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 13, 2018

    Hi Philbomb, 

     

    Have you tried changing the channel on the router? 

     

    You may want to try to play around with the channels to see which channel is best to use.

     

    Here's a reference of how to change wireless channel: 

    https://kb.netgear.com/23783/

     

    Regards, 
    Blanca 
    Community Team
     

Philbomb's avatar
Philbomb
Aspirant
May 04, 2018
It happens on wireless connections. Yes, I reset the router to factory specs.
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 13, 2018

Hi Philbomb, 

 

Have you tried changing the channel on the router? 

 

You may want to try to play around with the channels to see which channel is best to use.

 

Here's a reference of how to change wireless channel: 

https://kb.netgear.com/23783/

 

Regards, 
Blanca 
Community Team