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Forum Discussion
Daddysmell
May 06, 2019Guide
Router Dropping Internet Connection
I just updated my modem from spectrum and now I cant keep a connection. I have rest my router but again when I stop for the evening or if I leave my internet goes down.Help
Why does not Netgear hav...
- Nov 27, 2021
Well I finally got it to work.
They've made such a F***fest out of the internet here in Australia.
What I had to do was put the MAC adress as the router ones. So manually put that in.
Set it to PPoE. Put in your Account name. No passwords.
Connection mode is 'always on'.
Put the settings for IP adress as 'Dynamic Ask from prodiver'.
Adress domainserver is 'Ask automatically from Provider'.
And here's the trick what it was all about.
Go to advanced settings.
Go to VLAN/Bridge settings.
Check the box of VLAN Tags.
and depending on your internet provider you have to set the Vlan ID and the Priority.
In my case with Internode is was VLAN tag to 2. and Priority to 0.
It didn't work because my Internet Provider told me to put Priority on 2.
So do all that. Unplug the power from your Router and Modem. Do a Power Cycle. Not a Reset. That worked for me. Hopefully it could help someone else. Cheers!
IrvSp
May 07, 2019Master
"I just updated my modem from spectrum and now I cant keep a connection"
How did you do that? Spectrum does it, not you? What is the modem? I think that is where the problem is?
Daddysmell
May 07, 2019Guide
I upgrade my modem from Spectrum. model E31T2V1.
- IrvSpMay 07, 2019Master
I have the same modem from Spectrum, a Technicolor make. That 'T' in the middle of the model number is for eMTA, a Telephone modem. I've had some problems with it dropping Internet connections at first. Called Spectrum and complained and a tech was sent. Found a problem with my line and it was too high in voltage. Installed a transformer/filter and have not had a problem since.
Might want to contact Spectrum. The Phone agent COULD NOT see a problem though, but agreed to send a tech out. Give that a try and see what happens. Had an Arris TG1672G before this one. It has the Puma 6 chipset so I wanted it replaced. My 'feel' of the Internet immediately felt faster with this modem (it is not a router).
My connection has been stable since the installation of that device where the line comes into the house to be split out to TV and Internet.
- DaddysmellMay 07, 2019Guide
Thank you! I have a tech coming out to look at the system.