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Forum Discussion
Solved
Router issues
I am trying to get a phone number for support for my new router. But all I see are PAID support....why is that when I just purchased this new Dec 31st and received it on Jan 6th 2017? Should there ...
Finally managed to setup and change all passwords on the router with regard to the WiFi as well. I need to remember never to try this kind of stuff when I am tired. First thing this morning I was able to, not only accesss the router without all the hullabalu I experienced last night, but reset after firmwear update, and changed all the passwords.
I was confusing the router with the online account login info...no wonder I was unable to get anything to work last night. Once I understood what I did wrong last night, I was able to get everything fixed up and all the necessary PWs adjusted. So all is good now.
I want to thank everyone who responded and helped me with this last night and this morning. I appreciate all the help.
Reason for reset. It is very common to have router problems after completing a firmware change until/unless a reset of the router is done.
When you reset the router the password you used will be changed back to the original password. In fact all settings will be back to the original default settings. Then you will need to change the password back to what you changed it to in the first place.
oh lordy....I don't even remember the original ones so how will I even be able to log in just to reset the new password?
The original password is printed on the bottom of the router. It is usually password for Netgear routers.
You have been most helpful to me. I do appreciate it very much...and thank you for that bit of info. Its late and I am off to bed so I'll work on the reset tomorrow when I'm not tired.
Again, thank you very much for your input.
Not sure what you mean by making the router private?
Once you enable security you basically make it so that it can only be used with that secure passphrase? Wired will connect without it, but to do so you must physically attach to the router.
Hiding the SSID doesn't make it 'private', all it does is make it 'invisible'. That is one can only connect to it be using 'other' and entering the SSID name and then the passphrase.
I wonder if you are confusing Windows network designation of 'public' and 'private'? If this is the case, check http://www.howtogeek.com/245982/whats-the-difference-between-private-and-public-networks-in-windows/ this page out. It is the type of network, not the state of the router.
Remember, there are different passwords for wifi and for router access.
Likewise, the access username (admin) is not the same as the wifi SSID.
You can't change the access username from admin, but the password should be enough to keep people out.
So, even if someone has wifi access through the modem, there is nothing that they can do to meddle around with the router's settings.
