Router r900 factor reset not accepting "password" as the default password

[bstreyle]

I received the above router from my son since he got a new one to replace an older router.  I did a factory reset as described in the instructions, bur when I put password in the field it states that it is incorrect.  I have reset the router number of times and I get the same results.

Any suggestions on where to go from here.

Thanks

Bruce

[Kitsap]

Make sure you are using all lower case letters.

Clear the cache on the web browser you are using.

Try another web browser.

[plemans]

when you reset, are you pushing and holding reset while its powered on until the lights change?

I've seen it just clicked on thinking that resets it.