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topdotter's avatar
topdotter
Follower
Jul 27, 2023

Router randomly restarts; UPS not helping

Router will randomly restart. I'm on the latest firmware. I disabled most logging and it's still occuring. I can't determine whether the cable modem is restarting around the time of occurrence. Could the modem be issuing a restart command and is there a way to disable that? I thought it might be power line issues but even with a UPS with brownout/dip protection it's still occurring. What's interesting is that I lose internet on my laptop before the router lights all go blank.

Help!

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    topdotter wrote:

    Router will randomly restart. I'm on the latest firmware.


    Only a  number can confirm that. Too many people turn up here with misguided "latest" claims.

     


    I can't determine whether the cable modem is restarting around the time of occurrence. Could the modem be issuing a restart command and is there a way to disable that?

    What is that modem? I doubt if it will tell the router to reboot, but not knowing what it is makes it hard to be certain.

     

    Do the router's logs have any clues?