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Forum Discussion
Router status shows DIsconnected but all clients can access internet
My router R9000 Firmware V1.0.5.36. It keeps showing Disconnected for Internet (See pic). But any clients connected WIFI to this router can access internet without any issues. Firmware checking is f...
What does the status show if you temporarily remove this firewall device infront of the router and just connect the router to the ISP modem/ONT directly...?
Remove firewall help with the connection. My router shows green status. Don't know which port/URL destination of this router model pointing to.
Your Firewall seems to be interferring with reading status fully thru the Firewall out to the ISP modem/ONT. That status dosn't rely on a port or url, I believe it's a handshaking item thats done between routers to routers and routers to modems.
You might ask the Mfr of this device for help and information regarding it. I presume they should know what is happening to cause that...Could be a minor tweek on the firewall to get the router to report correctly.
Wow. This morning around 11 a.m., all of sudden, my netgear router can connect internet after it didn't for weeks. Last night, I made some changes on my network topology. I wonder that might be the issue, but why didn't it connect last night. So I think Netgear might fix something on their side.