NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jibjubja's avatar
jibjubja
Aspirant
Sep 24, 2021

Router status shows DIsconnected but all clients can access internet

My router R9000 Firmware V1.0.5.36. It keeps showing Disconnected for Internet (See pic). But any clients connected WIFI to this router can access internet without any issues.  Firmware checking is f...
jibjubja's avatar
jibjubja
Aspirant
Oct 07, 2021

Wow. This morning around 11 a.m., all of sudden, my netgear router can connect internet after it didn't for weeks. Last night, I made some changes on my network topology. I wonder that might be the issue, but why didn't it connect last night. So I think Netgear might fix something on their side.

jibjubja's avatar
jibjubja
Aspirant
Oct 07, 2021

I found the issue. Once I allowed ICMP on my firewall, it can connect internet. But wonder where is it destination?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 07, 2021

    Try a wireshark capture with ICMP disabled and then enabled. Should be able to see whats happening...