Orbi WiFi 7 RBE973
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Router will not update?

stafandy1
Aspirant

Router will not update?

Hi

 

Any body got any idea why my router will not update?

 

Thanks

 

Andy

Message 1 of 4
plemans
Guru

Re: Router will not update?

What router do you have? 
What firmware is on it? 

where is it failing in the process?

Message 2 of 4
stafandy1
Aspirant

Re: Router will not update?

Hi

 

Its a nighthawk x6s

 

And when i go to myrouter etc it says A Router Firmware Upgrade Is Available

I click on that and it says connecting to nightgear server, it then connects and says firmware is 1-4-1-50                                                              and New Firmware  is   1-4-1-68-1-3-28 i click Yes and it tells me the router is updating its firmware and then it reboots

for a few mins.

I then log out and when i log back in It says the same and when i update nothing happens lol

 

Andy

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 3 of 4
Starr52
Aspirant

Re: Router will not update?

I continuallly get a firmware notice and that I am current at 1.4.1.50 and the new version is 1.4.1.68_1.3.28 and I have updated it 5 times and it still says I'm at 1.4.1.50.

 

My connected devices are not receiving the speeds the router is saying it has and it's affected everything.  I drop, the speeds are so slow that I cannot replay content on my dvr.  I have a store warranty and I'm about to return this to store to replace it. 

 

It looks like others are having trouble with the firmware update as well.

 

 

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 4 of 4
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