Orbi WiFi 7 RBE973
Reply

SMB on R9000

Retired_Member
Not applicable

SMB on R9000

Hey! I have problem with transfer video files to a hard drive via SMB on Netgear R9000, the video files always becomes incorrupted and the video files stop playing. I have tried to send the files from 2 different mac computers and it gets the same error, it only works when I connect the hard drive directly to the computer via usb transfer, i have the lasted firmwire version on the router.

 

what can i do?

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 6

Accepted Solutions
Retired_Member
Not applicable

Re: SMB on R9000

I think I fixed it, I formatted the external hard drive from ntfs to hfs + and uninstalled the ntfs for mac app, now it seems to work.

View solution in original post

Message 6 of 6

All Replies
FURRYe38
Guru

Re: SMB on R9000

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is this error that your seeing? 

What USB drive do you have connected? 

 

Has a factory reset and setup from scratch been performed since last FW update?

Message 2 of 6
Retired_Member
Not applicable

Re: SMB on R9000

The current firmwire is V1.0.5.40

i don't know the model of the internet Service Providers modem.

The error i see when playing videos on Plex is "playback error" "an unexpected playback error problem occurred" or when i play with vlc the video just stop. 

The usb drive i have connected is Seagate Expansion Portable Drive.

I have tried to reset the router without success.

 

 

 

Message 3 of 6
FURRYe38
Guru

Re: SMB on R9000

Does this happen with a different USB drive, say a small USB flash drive? 

What is the size of the Seagate drive? 

Does it have it's own power supply?

Message 4 of 6
Retired_Member
Not applicable

Re: SMB on R9000

I have tested with a small usb and the picture got choppy sometimes.

My Seagate drive is 4 TB with own power supply via USB.

Message 5 of 6
Retired_Member
Not applicable

Re: SMB on R9000

I think I fixed it, I formatted the external hard drive from ntfs to hfs + and uninstalled the ntfs for mac app, now it seems to work.
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1402 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7