NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
SSID password not recognized for printer but IS accepted for laptop-- same R7000 router for both.
My router is working wonderfully; never a minute's trouble. I took my laptop away from home and when I returned my laptop no longer recognizes my printer via wifi. Both my laptop and printer are successfully on wifi network. I have NOT changed my password, and the password works for my laptop and for everybody's phones, but the printer will not accept the password. It is the only password I have ever used. Yet the wifi symbol is displayed on the printer. I was on the phone w/ the printer company today; it is a "key" problem, and not a printer problem, it seems. What happened? Why did this happen? How can I fix it?
I do not know how/where to post Accepted Solution; plz tell me, and I will do it. I looked at the Help menu; says to click Solution on the reply. I do not see Solution anywhere.
20 Replies
When you say password, do you mean WiFi security protocol passphrase(often called key) under WPA, WPA2-AES, etc.? If that is the case you can set up the printer again to re-establish wireless connection and it is good idea to give the printer fixed ip address. As you say if the wireless logo is on on the printer try to ping the router to see whether it is connected or not.
The message says Wrong Key Entered, which I suppose is the wrong password. But all of my other devices accept the password. I tried the password on the bottom of the router too. Only the printer is giving me a problem. This happened after I took my laptop out for the day on Friday; when I returned my laptop no longer recognizes the printer. When I go into Network settings in the printer, find my network, enter my password--- "Wrong Key entered."
Who set up the printer? You did not do it? If you did, repeat the set up procedure again. Password on the bottom of router has nothing to do with
wireleess, it is a default router log in password together with default user name admin.
