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Forum Discussion
AbigailSAdams
May 03, 2016Aspirant
SSID password not recognized for printer but IS accepted for laptop-- same R7000 router for both.
My router is working wonderfully; never a minute's trouble. I took my laptop away from home and when I returned my laptop no longer recognizes my printer via wifi. Both my laptop and printer are su...
- May 06, 2016
I do not know how/where to post Accepted Solution; plz tell me, and I will do it. I looked at the Help menu; says to click Solution on the reply. I do not see Solution anywhere.
VE6CGX
May 03, 2016Master
Been a while since I used R7000. I receive new router regularly at no cost so at present I am playing with R7800. Netgear router GUI is similar style so let's try, once you log into the router go to the basic wireless page, there wireless option, wireless passphrase(wireless key) -length can be 8 to 63 long numeric or alpha character, next you can see actual key string. Copy it down and enter it when you set up the printer. Now I hope your memory is refreshed since you did it once. Sorry I am not good at writng instructions.
AbigailSAdams
May 03, 2016Aspirant
To no avail I've tried routerlogin.net, routerlogin.com, 192.168.1.1, and 192.168.0.1. "Cant Open This Page."
- IrvSpMay 03, 2016Master
AbigailSAdams wrote:To no avail I've tried routerlogin.net, routerlogin.com, 192.168.1.1, and 192.168.0.1. "Cant Open This Page."
What does IPCONFIG show you?
I suspect your are connected to the MODEM, not the R7000?
- IrvSpMay 03, 2016Master
AbigailSAdams wrote:To no avail I've tried routerlogin.net, routerlogin.com, 192.168.1.1, and 192.168.0.1. "Cant Open This Page."
If you are on the Laptop that you are connected to the modem for sure and that is the reason you can't see the printer. What IS the SSID the laptop sees?
Your ISP should be able to assist but I don't think setting up the router, Netgear could do that but you are out of support. You'll either have to follow what I've posted or find someone that can. First thing though is to get the laptop to connect to the R7000's SSID.
If you can get the Snipping Tool to work and be able to post captures here then get a program called Acrylic Network Scanned (https://www.acrylicwifi.com/en/wlan-software/wlan-scanner-acrylic-wifi-free/) and run it on the laptop, capture the output using the Snipping Tool and post the capture here. With that we can tell for sure what is going on.
Also copy and paste the output from IPCONFIG here, using the full command IPCONFIG /ALL, that would help too.
- AbigailSAdamsMay 03, 2016Aspirant
A Rep fm Brother Printer called me today, and he was able to help me work with and through my router and NOW IT WORKS!!! YIPPEE!!! I don't know what happened to cause the router to become moody, but it got an attitude adjustment, and now all is well. Thank you sincerely for your interest and for giving your time to help me.
- JamesGLMay 06, 2016NETGEAR Employee Retired
Hi AbigailSAdams,
Please tag the post as accepted solution to close this thread.
- AbigailSAdamsMay 06, 2016Aspirant
I do not know how/where to post Accepted Solution; plz tell me, and I will do it. I looked at the Help menu; says to click Solution on the reply. I do not see Solution anywhere.