SSID password not recognized for printer but IS accepted for laptop-- same R7000 router for both.

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AbigailSAdams wrote:

I don't believe it's bridged.  Odd thing is that it's worked well for the 1 1/2 yrs I've had it--- until Friday evening.  I took my laptop away fm home for the afternoon and when I returned home and tried to print wirelessly fm my laptop Fri night, that's when the fun began.   Nobody has been here working on my equipment; nobody has reset anything.  I'm totally puzzled.  My printer shows a wifi symbol, and I looked to be sure that it's logged into my wifi network--- it says the name of my network but printer will not accept my "key," which I determine to be my password.  It's the only password I've ever used.   All other devices accept the password.

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Unfortunately without screen captures or connecting to your computer it is really impossible to tell what is going on or has happened.

I think this could be the possible reason though. Let me recap what I think was/is going on:

• You said you took your laptop outside of your home and when you took it back you couldn't print.
• Your laptop IS connected to a network.
• Your Printer I think you also said is connected as it has the wireless icon showing on it.
• You seem to be trying to use the password (Network Key) that is on the bottom of 'something' that I think is the MODEM.
• You don't know if your MODEM is bridged or not?
• Your laptop can't see your printer and hence you can't print.
• You WERE able to do this before you took the laptop outside of your home.

OK, if the above is true this is what I now think?

• Your laptop is connected to your MODEM.
• Your Printer (since it didn't change) is connected to your R7000 and hence you LAN (Local Area Network).
• Laptop and Printer are using 2 different SSID's and hence are on 2 different Networks

This probably happened because the Laptop will try to connect to networks it knows. I assume at one time before you got the R7000 it connected to your MODEM. So the culprit here is the Laptop, it needs to be connected to your R7000 and that should fix it.

You can verify this by connecting to the R7000 as I've shown you in other screen captures. Two more for you:

On the above screen select the circled box (click on it). Then you'll see something like this:

That is a list of connected devices to your R7000 network. I suspect you'll see the printer but NOT the laptop. If so I am right and just connect the laptop to the R7000 SSID.

I guess it would help us all if you took SCREEN CAPTURES of what you are seeing/doing and posted them here. Here is a link that tells you how to do it:

http://windows.microsoft.com/en-us/windows/snipping-tool-faq#1TC=windows-7

It works for W7 and above. Save the capture and then post it into your reply using the button on the menu above that is 2 to the right of the smiley face. Browse to where you saved the capture from the snipping tool and then insert it into your reply.