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Forum Discussion
AbigailSAdams
May 03, 2016Aspirant
SSID password not recognized for printer but IS accepted for laptop-- same R7000 router for both.
My router is working wonderfully; never a minute's trouble. I took my laptop away from home and when I returned my laptop no longer recognizes my printer via wifi. Both my laptop and printer are su...
- May 06, 2016
I do not know how/where to post Accepted Solution; plz tell me, and I will do it. I looked at the Help menu; says to click Solution on the reply. I do not see Solution anywhere.
IrvSp
May 03, 2016Master
AbigailSAdams wrote:To no avail I've tried routerlogin.net, routerlogin.com, 192.168.1.1, and 192.168.0.1. "Cant Open This Page."
If you are on the Laptop that you are connected to the modem for sure and that is the reason you can't see the printer. What IS the SSID the laptop sees?
Your ISP should be able to assist but I don't think setting up the router, Netgear could do that but you are out of support. You'll either have to follow what I've posted or find someone that can. First thing though is to get the laptop to connect to the R7000's SSID.
If you can get the Snipping Tool to work and be able to post captures here then get a program called Acrylic Network Scanned (https://www.acrylicwifi.com/en/wlan-software/wlan-scanner-acrylic-wifi-free/) and run it on the laptop, capture the output using the Snipping Tool and post the capture here. With that we can tell for sure what is going on.
Also copy and paste the output from IPCONFIG here, using the full command IPCONFIG /ALL, that would help too.
AbigailSAdams
May 03, 2016Aspirant
A Rep fm Brother Printer called me today, and he was able to help me work with and through my router and NOW IT WORKS!!! YIPPEE!!! I don't know what happened to cause the router to become moody, but it got an attitude adjustment, and now all is well. Thank you sincerely for your interest and for giving your time to help me.
- JamesGLMay 06, 2016NETGEAR Employee Retired
Hi AbigailSAdams,
Please tag the post as accepted solution to close this thread.
- AbigailSAdamsMay 06, 2016Aspirant
I do not know how/where to post Accepted Solution; plz tell me, and I will do it. I looked at the Help menu; says to click Solution on the reply. I do not see Solution anywhere.