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Slow, Choppy Internet, and Less Range on R8000 with the latest Netgear Update!!!

Shamshoon1
Tutor

Slow, Choppy Internet, and Less Range on R8000 with the latest Netgear Update!!!

I installed the latest patch/update (1.0.4.68) last week on my R8000.  Since the install, I noticed that:  1. The WiFi speed dropped sharply (now streaming is unbearable as my devices keep getting choppy/no video), 2.  The range of the WiFi Router Signal dropped sharply (now devices that used to connect are having problems connecting, responding, and maintaining connection), and 3.  Traffic from the Internet is choppy and sometimes goes blank.  I think it all had to do with the above update. 

This week, I purchased a range extender and that seemed to help with Problem 2, however, Problems 1 & 3 persist.  I'd like to go back to the previous version of the Router update.  That last Netgear update really screwed things. 

My question to the community is the following:  Where can I find and download the previous update (previous to 1.0.4.68) for the R8000? 

 

Thank you for all who respond to my question.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 4
Shamshoon1
Tutor

Re: Slow, Choppy Internet, and Less Range on R8000 with the latest Netgear Update!!!

I reverted back to update 1.0.4.66

https://www.netgear.com/support/product/r8000.aspx#Firmware%20Version%201.0.4.62

I'm going to test it to see if that makes any difference.

Message 2 of 4
plemans
Guru

Re: Slow, Choppy Internet, and Less Range on R8000 with the latest Netgear Update!!!

When you have issues after a firmware change, a good thing to try is a factory reset and a clean install (not from backup). 

Have you tried that? 

Message 3 of 4
Shamshoon1
Tutor

Re: Slow, Choppy Internet, and Less Range on R8000 with the latest Netgear Update!!!

Thanks Plemans.

Reverting to the previous version worked and resolved the 3 problems.

 

Message 4 of 4
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