Orbi WiFi 7 RBE973
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Some devices cannot connect via ethernet

danandrita
Aspirant

Some devices cannot connect via ethernet

Just got CenturyLink fiber internet service using their provided dsl/modem Zyxel C3000Z.  Needed more functionality than it provides so I am trying to configure it with a Netgear R6700V3 (updated the firmware to current) via bridging.

 

After reading many posts on bridging the two I proceeded to turn off the wifi on the C3000Z and put it into transparent bridge mode.  I plugged ethernet cord from C3000Z port 4 to the WAN port of the R6700.  I then went into Internet settings on the R6700 and changed to PPPOE and supplied the credentials and it appearred to connect up as I was able to get to the internet.  I also changed the IPv6 settings to PPPOE and changed the VLAN ID for the internet connection from 10 to 201.

 

So far so good, everything seemed to be working well.  I was able to connect a laptop up to the R6700 both wirelessly and ethernet connected and got to internet just fine.  Also moved USB drive onto the R6700 and that was accessible also (great 3.0 speed).

 

Here's where the problem is, I have two printers that I tried connecting to the R6700's ethernet ports and the status lights showed amber and even though they show as connected in the connected devices of the Netgear admin tool they were not accessible via either IP through a browser or trying to send print to them.  One of them is wireless capable so I took it off the cord and connected to the R6700 via wifi and it worked flawlessy.  So I can't figure out why the printers are not accessible through the ethernet connections.

 

 

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 4

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danandrita
Aspirant

Re: Some devices cannot connect via ethernet

So I believe my problem to now be resolved.

I went into printer properties in control panel and found the IP addresses were incorrect.

I updated these to the IPs showing up in the Netgear connected devices screen and printers are now fully accessible,

meaning their admin tools can be accessed via IP in a browser and they can be printed to by device name from an application.

 

My other concern was the amber lights on the port LEDs.  Confirmed that my printers both have 100mbps NICs so it stands to reason they will show up as amber (10/100 mbps) status versus white (1gbps) status.  My previous Netgear router only displayed green or off, so the amber was new to me.

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Message 3 of 4

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antinode
Guru

Re: Some devices cannot connect via ethernet

> [...] I have two printers [...]

 

   Not a very detailed description of either of them, nor of how they
were configured when they worked.

 

> [...] they were not accessible via either IP through a browser [...]

 

   Any actual error messages?  What were those IP addresses?  And that
of the (unspecified) computer/device with the web browser?

 

> [...] or trying to send print to them. [...]

 

   "send" from what?  Did you remove your old printer definitions on
whatever that computer/device might be, and re-install the printers
there?


   If you're talking Windows, I'd expect a network connection to a new
router to appear as a new Network Connection in Windows, which might
default to being a "Public" (instead of a "Private") connection, which
might affect access to a shared printer.

 

> [...] I can't figure out why the printers are not accessible through
> the ethernet connections.

 

   I see no information here which offers any clues.  By itself, "not
accessible" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

Message 2 of 4
danandrita
Aspirant

Re: Some devices cannot connect via ethernet

So I believe my problem to now be resolved.

I went into printer properties in control panel and found the IP addresses were incorrect.

I updated these to the IPs showing up in the Netgear connected devices screen and printers are now fully accessible,

meaning their admin tools can be accessed via IP in a browser and they can be printed to by device name from an application.

 

My other concern was the amber lights on the port LEDs.  Confirmed that my printers both have 100mbps NICs so it stands to reason they will show up as amber (10/100 mbps) status versus white (1gbps) status.  My previous Netgear router only displayed green or off, so the amber was new to me.

Message 3 of 4
antinode
Guru

Re: Some devices cannot connect via ethernet

> I went into printer properties in control panel and found the IP
> addresses were incorrect. [...]


   Why didn't _I_ think to ask about those addresses?  No, wait...

 

   If you have software which expects to find your (unspecified) "two
printers" at those (unspecified) "the IP addresses", then you might want
to look for "Specify the IP addresses that the router assigns" in the
User Manual for your router.

 

> My other concern was the amber lights [...]

 

   Also covered in the User Manual.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.

 

> [...] (updated the firmware to current) [...]

 

   For future reference, as always, an actual version number would be
more useful than your opinion of what's "current", today.

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