USB Storage share names changes all the time

[Wolfgang_]

Hi,

I have a 4TB disk with three partitions attached to my R7000 (latest firmware V1.0.4.30_1.1.67). Very often the share names get mixed up, sometimes two partitons have the same share name. I have not figured out what the exact pattern of this behaviour is. Rebooting did not help. This is very annoying and I can't get OSX Time Machine to reliably use always the correct partition. Any ideas?

[JamesGL · Accepted solution]

@Wolfgang_,

Please do a factory reset on the router. Since you have loaded a new firmware it is advisable to do a factory reset and reconfigure it.

Regards,

JamesGL

Community Team

[Wolfgang_]

Anybody else noticed that or am I the only one ? Is this maybe a known issue ?

[JamesGL]

Hi @Wolfgang_

I would like to ask if it has the same issue on the previous firmware prior to updating it to the latest one? 

Regards,

JamesGL

Community Team

[Wolfgang_]

Hi @JamesGL,

I do not think that was an issue in the previous firmware version. I was hoping I can avoid switching back to the previous version.

Wolfgang

[JamesGL · Accepted solution]

@Wolfgang_,

Please do a factory reset on the router. Since you have loaded a new firmware it is advisable to do a factory reset and reconfigure it.

Regards,

JamesGL

Community Team

[Wolfgang_]

ok, thanks! I will try and give feedback.

Wolfgang

[schirmat]

Hi!

I'm having the exact same issue it's running me NUTS!

did the factory reset resolved your issue?

[Wolfgang_]

yes, that seems to have worked !

[JamesGL]

Hi @schirmat,

Please try the factory reset as it works for @Wolfgang_.

Regards,

JamesGL

Community Team

[schirmat]

Hi!

I've tried 3 times now and at some point it always ends up changing the ''share name'' of each drive to the same that is extremely annoying.. 😞 any other ideas? is another build of the firmware scheduled soon?

Thanks!

Tristan

[JamesGL]

Do you have the latest firmware installed on your router?

Can you try to connect a different USB drive and check if it has the same behaviour?

How many devices are affected?

Regards,

JamesGL
Community Team

[schirmat]

Hi!

It's the latest yeah. I can't test it with another hardware. The issue is that i had a two bay USB3 drive and it was mixing the name of those two drives.

I just bought another single drive unit and plugged it to the USB2 port. Disappointing but I have no other way of making it work properly. And now for some reason it doesn't allow me to back up with Time machine, I have a drive access error .2 

This is getting me so frustrated! it used to work well!