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Forum Discussion
Unable to connect to WiFi after SSID Change on R7900
Product: Nighthawk X6 R7900 Firmware: V1.0.4.46_10.0.53 OS: iOS, Android, MacOS I recently changed the SSID and password for this router. After updating the SSID and password, none of the devic...
I was also wondering if the unit might be going bad, but hoped that since this started only after changing the SSID that there would be some answer I'd been overlooking.
Everything is seemingly normal with the LEDs - they look just like always have when things were operating normally. I'll try to get my hands on a device that has never been connected to this router and see if that makes any difference.
For a test, can you go back to your original SSID and password and see if your devices connect?
For a test, go to a really simple new SSID and password to see if your devices connect.
Maybe your new SSID and password do not meet the character set and length requirements.
Kitsap thanks for the help.
Resetting back to the previously working SSID / PW was one of the first things I tried, and it did not work. I've even tried connecting to WiFi after a factory reset using the default network name and password, and get the same issue, so I know the issue can't be a character limit on the key. Also, the fact that the devices won't connect even when there is no password set suggests the issue is not one of authentication.
I tried leaving the router unplugged all night – just in case – and the issue still persists this morning. Short of trying to connect with a completely foreign device, it sounds like I may not have any other options than to replace the device.
LRJ-80111 wrote:Kitsap thanks for the help.
Resetting back to the previously working SSID / PW was one of the first things I tried, and it did not work. I've even tried connecting to WiFi after a factory reset using the default network name and password, and get the same issue, so I know the issue can't be a character limit on the key. Also, the fact that the devices won't connect even when there is no password set suggests the issue is not one of authentication.
I tried leaving the router unplugged all night – just in case – and the issue still persists this morning. Short of trying to connect with a completely foreign device, it sounds like I may not have any other options than to replace the device.
Tend to agree with you about the unit going bad.
Do you have an alternate power adapter you could try? You need the correct plug and voltage and at least the same amperage as the original.
i am having same issue, and mine is 1 month old, so i can say its not going bad... its the firmware i would say, i did update mine 2 weeks back, and my stem crashed a this morn, so i rest all and ran into this prob, been working on it for hours, got tech support on it, and there no help... lmao
but i wanted to chime in and say for sure "ITS NOT DUE TO UNIT GOING BAD AS MINE IS NEW"
V1.1.7.134 is firmware im on
Bogie03 wrote:i am having same issue, and mine is 1 month old, so i can say its not going bad... its the firmware i would say, i did update mine 2 weeks back, and my stem crashed a this morn, so i rest all and ran into this prob, been working on it for hours, got tech support on it, and there no help... lmao
but i wanted to chime in and say for sure "ITS NOT DUE TO UNIT GOING BAD AS MINE IS NEW"
V1.1.7.134 is firmware im on
START A NEW THREAD WITH YOUR POST AT THE TOP!
Clearly identify the model number of your router, look on the label.
Identify the brand name and model number of the upstream modem/gateway/ONT.
State your problem and state what steps you have taken to fix it.