Orbi WiFi 7 RBE973
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Re: Unable to connect to other connected devices

flyboynm
Tutor

Unable to connect to other connected devices

I have a R7000 that is having routing issues with LAN traffic.  Here is the connected devices list:

Capture.JPG

 

The problem is with the Aurora system (2.101) - it cannot connect (nor ping) any of the devices on the 2.4 network.  I can ping the wired device (2.175).

 

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\User>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data ;
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.2.175:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 2ms, Average = 2ms

C:\Users\User>

 

My ipconfig info is:


Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : fe80::b02d:78:a
   IPv4 Address. . . . . . . . . . . : 192.168.2.101
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.2.1

 

So it shouldn't be a network issue - all are using the 192.168.2.x/24 network.   This is the configuration that I have used for 2 years.  I have restarted the router, hard reset of router and re-entered settings manually but none of this works.

 

Suggestions on how to troubleshoot this issue?  I really need to connect to the \\brixserver from the Aurora system. 

Message 1 of 8

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flyboynm
Tutor

Re: Unable to connect to other connected devices

I really wish I knew what I did to get it to work.  I have flushed dns, disable/enabled wireless adapters, full hard reset on the router.  I changed the DNS server from being 192.168.2.1 (the router) as primary to Google's 8.8.8.8 as primary with the secondary being the local router.  I wasn't able to ping the brixserver via hostname but I was able to ping the IP after about 1000 attempts.  When I pinged, I browsed to the server as \\192.168.2.102\ and it came back without a problem.  Weird.

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Message 7 of 8

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flyboynm
Tutor

Re: Unable to connect to other connected devices

It didn't let me post the info on the pings for some reason.  Here they are:

 

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\User>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data ;
Reply from 192.168.2.101: Destination host unreachable.
Request timed out.
Request timed out.
Request timed out.

 


Ping statistics for 192.168.2.104:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

C:\Users\User>ping 192.168.2.101

Pinging 192.168.2.101 with 32 bytes of data ;
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64
Reply from 192.168.2.175: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.2.175:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 2ms, Average = 2ms

 

 

 

Message 2 of 8
flyboynm
Tutor

Re: Unable to connect to other connected devices


C:\Users\User>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data ;
Reply from 192.168.2.101: Destination host unreachable.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.2.102:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

Message 3 of 8
ElaineM
NETGEAR Employee Retired

Re: Unable to connect to other connected devices

Hi @flyboynm Are you connected on the main network or using Guest network? If you're on Guest network make sure to allow "Allow guests to see each other and access my local network" is checked.

Also, try to disable for any firewalls.

What's the firmware version installed on your firmware?

Can other computers ping that Aurora OS?

Message 4 of 8
flyboynm
Tutor

Re: Unable to connect to other connected devices

I have gotten it to partially work - it works with IPs but not by system name so it is something with DNS now.

Message 5 of 8
ElaineM
NETGEAR Employee Retired

Re: Unable to connect to other connected devices

How were you able to make it work?

Were you able to ping it through its host name?

Do you have the correct DNS configuration?

Do you also have these computers in a domain?

Flushed the DNS?

Message 6 of 8
flyboynm
Tutor

Re: Unable to connect to other connected devices

I really wish I knew what I did to get it to work.  I have flushed dns, disable/enabled wireless adapters, full hard reset on the router.  I changed the DNS server from being 192.168.2.1 (the router) as primary to Google's 8.8.8.8 as primary with the secondary being the local router.  I wasn't able to ping the brixserver via hostname but I was able to ping the IP after about 1000 attempts.  When I pinged, I browsed to the server as \\192.168.2.102\ and it came back without a problem.  Weird.

Message 7 of 8
ElaineM
NETGEAR Employee Retired

Re: Unable to connect to other connected devices

Maybe that 1000 attempt did it. 😉
Perhaps it's just slow but who knows.

Let us know if you need further help.

Message 8 of 8
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