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Forum Discussion
olaf-01
Mar 18, 2021Follower
Used equipment security
I purchased a modem and router from a friend.
This morning his son texted me with my Internet speed, "238 download 14 upload Just ran a test on your WiFI 👀👀👀".
WTF! Not cool! How do I make sure he cannot get onto my home network.
2 Replies
- plemansGuru - Experienced User
What modem and router is it?
Did you factory reset it and do a new install?
That'd be the first thing I'd do with anything new.
Push and hold reset for 7-15 seconds while its powered on, then do a new install on it.
- labattMentor
Make sure when you do the reset and reconfigure to use a different SSID and passphrase. If you use the same SSID for some reason at least change the passphrase.