NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JohnWDarby
Jun 28, 2016Initiate
Web GUI Password Recovery and Exposure Security Vulnerability
I would like to point out to Netgear that their password recovery options are woefully insecure. I followed their advice to turn on Password Recovery but immediately aborted, Every single question ca...
- Jun 29, 2016
Hi All,
Here is the KB article for the said vulnerability. You can check for the specific model number that is affected.
pookie525
Jun 29, 2016Aspirant
I know exactly how you feel. I think it is revolting the way they are handling this. Of course, they really don't care what happens to any of us in the first place. I had a really bad experience with Netgear before dealing with their horrendous, outsourced customer service. I swore then that I would never, ever buy another one. I used whatever my ISP gave me until I switched and had to get my own. I was deadset against getting a Netgear but everyone from the people at Best Buy to people online to friends and family recommened Netgear. It was the best that I could buy they said.
Not too long ago, there was another breach of some sort that I had to go in and try to fix. I am pretty good with computers but not the greatest at networking. Of course, customer service could not help because I the router was no longer in that magical 3 month window in which I could get some horrendous, outsourced customer service. I would never pay them $50 to extend your warranty. They won't help you anyway.
I also don't know why it took so long to receive this email. I got mine yesterday, however the website clearly states that it was discovered in early May?
I'm sorry that I don't know the answers to any of your questions but I understand where you are coming from and feel the need to vent as well.
hawki
Jun 29, 2016Apprentice
Thanks pookie for your thoughtful understanding of my outrage.