I have a colleague who needs some help with his router. He has a new Netgear Nighthawk R8000 that he has owned for a few months and has had problems with WiFi from day one.
At certain times of the day, his streaming services do not work on his WiFI such as: Netflix, Youtube, etc. It usually applies between four o'clock in the afternoon and until seven or eight o'clock in the evening. He lives in an apartment building with several neighbors and I suspect it has something to do with the canals but I have also lived in an apartment building and I have never had any problems which is similar to his.
So, what has he done to solve this:
He started by upgrading the router to the latest firmware.
He has tried to factory reset the router and install the latest software updates again.
He has checked that the router is set to find channels automatically.
He has also tried to connect his devices with network cable directly from his fiber socket from the wall to see if it is his ISP provider that does not keep what they promise. Everything worked great when he tried this.
I can not answer if he has tried to connect with network cable from the router directly to the devices but I know that, problems occur when he is connected via WiFI. Even if he stand in front of his router. Like I said, this only happens at certain times of the day.
Feed in the model number and check the documentation for your hardware.
Check the section in the manual Specify Basic WiFi Settings.
Using a mobile device to look for other wifi sources will also reveal how much wireless noise surrounds them.
It should be possible to find out which channels people are on, but simply experimenting with different channels would be a start.
Of course, a wired connection will beat wifi. And one way to do that is with Powerline Ethernet. Especially for things like TVs that don't move around. But I have no idea how that would work in an apartment.
Feed in the model number and check the documentation for your hardware.
Check the section in the manual Specify Basic WiFi Settings.
Using a mobile device to look for other wifi sources will also reveal how much wireless noise surrounds them.
It should be possible to find out which channels people are on, but simply experimenting with different channels would be a start.
Of course, a wired connection will beat wifi. And one way to do that is with Powerline Ethernet. Especially for things like TVs that don't move around. But I have no idea how that would work in an apartment.
Okey, thanks for the help! I'm letting him know about this.
