Orbi WiFi 7 RBE973
Reply

Wifi broad casting but setup app says cannot connect to router

Johnh16a
Aspirant

Wifi broad casting but setup app says cannot connect to router

Just got a new nighthawk 2300 and trying to set it up, the phone app walks me through until it trys to connect to the router and fails with cannot find router.

The phone is connected to the router wifi but the setup app still cannot find it, it gives the message " cannot connect to router "name" you are currently connected to "name" go to settings and manually connect to "name" I can connect wirelessly with my laptop but no internet, if I connect with the lan then all good.

 

 

 

 

 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 4
plemans
Guru

Re: Wifi broad casting but setup app says cannot connect to router

What modem/gateway do you have? 

what firmware is on the router?

Message 2 of 4
Johnh16a
Aspirant

Re: Wifi broad casting but setup app says cannot connect to router

It is a new AC2300 model R7000P, I can't see the firmware as I cant connect to the wifi, I am stuck in the middle of the setup.

Message 3 of 4
plemans
Guru

Re: Wifi broad casting but setup app says cannot connect to router

You can hardwire a pc/laptop into it for setup. 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 478 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series