Orbi WiFi 7 RBE973
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Wifi not working

dmizzone
Follower

Wifi not working

I reset router and still not working.

 

Message 1 of 3
FURRYe38
Guru

Re: Wifi not working

Is the wifi LEDs ON after you have reset the router and walked thru the setup wizard with a wired PC and web browser?

 

What model R series router do you have? R6900? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

 

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...

Message 2 of 3
plemans
Guru

Re: Wifi not working

Did you push and hold the wifi on/off button for at least 2 seconds while powered on? 

Message 3 of 3
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