Win 10 64bit problems: Readyshare Vault bu engine fails and USB control center has to manually start

[sysmanRick]

My 8000 series Nighthawk 6 dyshare7Aurora machine running Win 10 64 bit osRouter worked well on 32 bit win 10.

I now have an Alien Gef Reaar R6 Machine running Win 10 64 bit os..

Problem 1. Lates rev of Readyshare vault installed at machine e to manually start the printer from the USB Controlstartup. The Backup engine intermittenly aborts.

Problen 2: My current printer(Epson RX-580) will not print. I have to manually start the printer from the USB Network control center.

I have uninstalled the latest revs and reinstall them several times. Other than these problems router functions flawlessly.

[sysmanRick · Accepted solution]

Readyshare Vault is Rev 2.0.10.100 . Genie is Rev 2.4.38 .

[JamesGL]

 Hi sysmanRick,

The USB control center should always run in order for the printer to work.

[sysmanRick]

Should,but it does not. I have perused the other reported problems on this site,but no solution is applicable. In my 20 years of Network support there is always some "hidden" glitch around. I will continue to research the problem .

[mdunderpar]

I have the R8000 rounter using NetGear Genier which includes ReadyShare Vault.  I've been using the as my backup solution for several months.  As of June 26th I've been receiving an error while my backup begins "Backup Engine Failed".  I've played around with the software and even performed an uninstslled then reinstall.  I still can't run a backup.  I did notice both Genie services stopped after the backup tried to run, GenieTimeline Services and NETGEARGenieDaemon.  

Does anyone have any suggestions for this?

[sysmanRick]

Have you downloaded the latest rev of Readyshare ? This was a problem for me until I installed the latest rev of Readyshare.

[mdunderpar]

I'm on Genie 

Version 2.4.38  I believe this is the latest version.  Please let me know what the version is if I'm mistaken 

[mdunderpar]

Also, my surface works fine and I'm running Windows 10 64bit with the same version on NetGear Genie.

Thanks for the help so far.

[sysmanRick · Accepted solution]

Readyshare Vault is Rev 2.0.10.100 . Genie is Rev 2.4.38 .

[mdunderpar1]

Hey, I did get my backup to start working again.  Thanks for the help.  

Now I just got to figure out why the router keeps losing connection with the drives I have connected to it.  They are both 5TB drives which again worked fine for a long time.  I have roughly 3.5TB of files I'm tring to backup.  

I had to roll back my firmware for the router to V1.0.3.32 due to not being able to log into the router through the Genie application.