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Forum Discussion
maddly2000
Dec 11, 2016Guide
X10 r9000 wont stay connected to xbox one s
I had an Asus rt87u that worked perfectly. I upgraded to the r9000. I have kids and a very connected home with typically 8 to 10 devices on the network. All work fine wired or wireless except my xbox...
- May 12, 2017
Well, I owe Netgear and the Community an apology. Turning of the Xbox Instant On feature solved it. Now I can start hounding Microsoft.
FURRYe38
May 09, 2017Guru - Experienced User
Please try my suggestions.
I demo'd this unit earlier this year and didn't see this issue. Of course, I didn't load up to date FW.
This maybe a FW issue in resent FW so if the suggestions don't work. Try the Beta build of the FW and try again. You've been the only one to post about this particular issue so it maybe a just a bad unit or a mis-configuration.
IF you don't feel like trying the maybe you should return the router.
maddly2000
May 09, 2017Guide
I may get ambitious and give it a try. Just for info it's done this since first day and every revision of firmware. It's fine and stays connected until I shut the Xbox off. Then the next time I turn it on it won't connect.
- FURRYe38May 09, 2017Guru - Experienced User
Also disable Instant ON on the xbox 1s. There is a known issue with this feature causing problems with networking. Especially NAT status.
I would get LAN wired connected at some point as well.
- maddly2000May 09, 2017Guide
I will try the instant on thing, I have not tried that. I have tried a wired connection with different cables and different ports, same issue. Doesn't matter if it's wireless or wired. So the instant on may be the key. Good idea!
- FURRYe38May 09, 2017Guru - Experienced User
Try the other suggestions as well on 5Ghz or downgrade FW. IF this is happening on both wired and wireless. Could be a different issue.
Let us know how it goes.
- maddly2000May 12, 2017Guide
Well, I owe Netgear and the Community an apology. Turning of the Xbox Instant On feature solved it. Now I can start hounding Microsoft.
- FURRYe38May 12, 2017Guru - Experienced User
Good luck in getting them to fix that. Been a problem since the xb1 came out. Glad yours is working now.
- Sac2uneakJul 18, 2017Aspirant
My Xbone is "instant on" and I STILL have the same issues. I've got the QoS turned on, and speed test done, I've got static IP, opened necessary ports for gaming, etc. It also, is hard-wired with a cat-6 cable. So, I don't thinkl you owe ANYONE an appology. THere's something odd about this SUPER expensive router, NOT doing its job. I have a feeling it wants to block our xbox from the network, thinking it's not allowed to take up bandwidth....when...well....it's the exact opposite!
- Sac2uneakJul 18, 2017Aspirant
Even if turning "instant on" to OFF....why would it be affected? Why would I LOSE that feature on my Xbone? That doesn't make much sense!
Sorry, you can't come out of standby mode to use this router because it's 1992!"