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doylebl's avatar
doylebl
Aspirant
Jul 01, 2020
Solved

cannot remember security question answers

I have tried to factory reset 8 times and it keeps asking the security questions everytime..no idea what to do next ?
  • hacesoft's avatar
    hacesoft
    May 23, 2020

    Hi,
    it finally works for me :). There were two errors in the whole configuration. One on the netgear switch. From this video, I understood how to make a TRUNK port on a NETGEAR switch:


    https://www.youtube.com/watch?v=zKpYQ2SinuM


    and in the Static MAC Address setting on the switch, I forgot to assign the MAC address to the correct VLAN.
    The error on the UniFi side was that in the WIFI settings it is necessary to set the tagging of VLANs in two places as in the driver on the PC. So also in the mobile application on my mobile ...

     

    I don't understand what a mistake they have. But and only after I set up the same VLAN in both places, it started to work :).