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Forum Discussion

murphygirl1541's avatar
Jan 11, 2020
Solved

changing router password

Please bear with me... I've never been here before and never tried to change the password to my router. The only way I could get to the login window was to enter the IP address. After I enter the us...
  • duckware's avatar
    duckware
    Jan 11, 2020

    When you sign into the router (how are you doing that? web browser? to 192.168.1.1?), you should get an opening screen with internet and wireless status.  What do you see for "internet" status on the opening screen.  Is the status "GOOD", or something else?  Then under 'Wireless', do you see the SSID and password?  Then go to your phone, 'forget' the old connection, and setup a new connection using the SSID and password seen.