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Forum Discussion
johnny51380
Sep 01, 2017Aspirant
low speed and coverage
i installed a r8000 and basically used the default settings. my house is an L shape and about 2200 sq ft and this router doesnt cover my whole house. the connection seems slow unless im in the same r...
- Sep 28, 2017
Hi johnny51380,
Try to remove the genie software and changed channel for 2.4Ghz and 5Ghz.
JamesGL
Sep 04, 2017NETGEAR Employee Retired
Hi johnny51380,
What is the firmware version of the router?
What is your subscribe speed?
Is it slow on 2.4Ghz or 5Ghz?
- johnny51380Sep 04, 2017Aspirant
firmware 1.03.54
through spectrum i am suppose to get 60mps. when i do a independent test i get 70mps. when i do the test through netgear genie i get like 30mps.
when i go to the furthest spot in the house i still have wifi bars and when i connect to either 2.4 or 5ghz it says signal is fair and about 65mps connection speed but when i try to do anything online its pretty much a lost cause and it disconnects wifi and tries to connect to a different one.
- JamesGLSep 13, 2017NETGEAR Employee Retired
Hi johnny51380,
What did you use to test the speed when you get 70Mbps? Is it connected to the router?
- johnny51380Sep 16, 2017Aspirant
i used a desktop computer directly wired to the router. i used an online speed test.