NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

m4jorth0m's avatar
m4jorth0m
Initiate
Sep 29, 2020
Solved

night Hawk x6 R8000 - Can't connect to the internet

Yesterday all of the sudden we couldn't get any internet connection to any of our devices. The router showed it's amber color so I reset the Modem. After doing that, there was no change. I plugged th...
  • plemans's avatar
    Sep 29, 2020

    What modem do you have? 

    Try powering off the modem and router. Disconnect all the cables from both (even coax from modem)

    Then connect coax back to modem and power it on. give it several minutes. 

    Then connect the modem to wan port on router. 

    power the router on and give it several minutes.