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astinson416's avatar
astinson416
Follower
Dec 02, 2017
Solved

nighthawk R8500

I received emails to update my firmware and when I click on the links or try to go the the web address separately, I keep getting an error saying y devide is not connected to the wifi network.  I hav...
Firmware
  • JamesGL's avatar
    JamesGL
    Dec 06, 2017

    Hi astinson416,

     

    Try to access it via the IP address of the router. For ex. 192.168.1.1.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Dec 06, 2017

Hi astinson416,

 

Try to access it via the IP address of the router. For ex. 192.168.1.1.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Dec 12, 2017

Hi astinson416,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.