NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Simon-HK
Jun 12, 2020Aspirant
nothing in the Netgear USB control center, R7800 network not shown , no printer on it
empty from the NETGEAR USB Control Center my network not shown no printer appear the pull-down from System only exit how can I work/link my printer in the R7800 network Please help
- Jun 15, 2020
Simon-HK wrote:but on the other hand, readyshare of harddisk work and show in our network not from the USB control center
Two different access protocols used.
- ReadyShare disk access is achieved by the industry standard SMB protocol set (TCP based), it's discovery and name resolution if used by WS-Discovery (Multicast) resp. the legacy NetBIOS (Broadcast).
- ReadyShare USB is making use of a proprietary protocol over a TCP port (20005/TCP) to a service on the router, it's discovered and accessed by a Windows resp. MacOS installed driver set becoming visible as a kind of a virtual USB hub interface, the Netgear USB Control Center does just make a control access to associate and deassociate a remote USB device.
I think it should be rather easy to make it workable - assume you talk of Windows here. The problem is that the drivers are not properly installed why ever. Lot of legacy and very old style driver kit was used by Netgear resp. the makers of NetUSB - and it was never reviewed and updated since 2013.
Try this:
- Use Windows Explorer and access the folder where the USB Control Center was installed, e.g. C:\Program Files (x86)\NETGEAR\USB Control Center
- Locate the NetUSB.inf file
- Right click the NetUSB.inf file, and choose "Install"
- Accept any security prompts related (if any)
- Expect a message stating that you have to reboot the system to finsih the driver install - Reboot
- After reboot, launch the Netgear USB Control Center App (it's not put to autostart by the installer)
Fingers crossed - enjoy!
michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?
schumaku
Jun 14, 2020Guru - Experienced User
michaelkenward the network (resp. the router hosting the USB ports) must become visible, regardless of the USB attached device.
Simon-HK
Jun 14, 2020Aspirant
Hi thanks for your message
but on the other hand, readyshare of harddisk work and show in our network
not from the USB control center
- schumakuJun 15, 2020Guru - Experienced User
Simon-HK wrote:but on the other hand, readyshare of harddisk work and show in our network not from the USB control center
Two different access protocols used.
- ReadyShare disk access is achieved by the industry standard SMB protocol set (TCP based), it's discovery and name resolution if used by WS-Discovery (Multicast) resp. the legacy NetBIOS (Broadcast).
- ReadyShare USB is making use of a proprietary protocol over a TCP port (20005/TCP) to a service on the router, it's discovered and accessed by a Windows resp. MacOS installed driver set becoming visible as a kind of a virtual USB hub interface, the Netgear USB Control Center does just make a control access to associate and deassociate a remote USB device.
I think it should be rather easy to make it workable - assume you talk of Windows here. The problem is that the drivers are not properly installed why ever. Lot of legacy and very old style driver kit was used by Netgear resp. the makers of NetUSB - and it was never reviewed and updated since 2013.
Try this:
- Use Windows Explorer and access the folder where the USB Control Center was installed, e.g. C:\Program Files (x86)\NETGEAR\USB Control Center
- Locate the NetUSB.inf file
- Right click the NetUSB.inf file, and choose "Install"
- Accept any security prompts related (if any)
- Expect a message stating that you have to reboot the system to finsih the driver install - Reboot
- After reboot, launch the Netgear USB Control Center App (it's not put to autostart by the installer)
Fingers crossed - enjoy!
michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?
- michaelkenwardJun 15, 2020Guru - Experienced User
schumaku wrote:michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?
Yes.
- schumakuJun 15, 2020Guru - Experienced User
michaelkenward sorry was not clear enough, submitted the post before finishing properly.
I have no MacOS playground to test these days. Is the installation working out fine on the current MacOS systems?
Your Windows installation might have been done earlier, and the drivers where registered properly before. While trying to assist another community member ( OlegP - Netgear ReadySHARE has been broken for 2 year now! ) have tried the installation on clean and heavily abused Windows 10 Version 1903 systems and discovered the drivers were not installed, the App remained empty. On the Windows 10 2004 the drivers were installed automatically based on the earlier installation attempt. Well possible that at some point this legacy driver install broke up on some Windows 10 builds.
- Simon-HKJun 23, 2020Aspirant
Dear,
I tried my times, reboot, reinstall the Share Utliity Center, nothing show in the USB Control Center
- Simon-HKJun 23, 2020Aspirant
Dear, I tried by using TCP port connect and install from Control Panel.
now the NETGEAR USB Control Center show the printer but I dont know how to print
Should I print from Office directly but doesn't work
to click from NETGEAR USB Center, then how
- michaelkenwardJun 23, 2020Guru - Experienced User
Have you confirmed that the printer will work when connected to a USB port on your PC?
Have you considered using this printer using wifi?