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Simon-HK's avatar
Simon-HK
Aspirant
Jun 12, 2020
Solved

nothing in the Netgear USB control center, R7800 network not shown , no printer on it

empty from the NETGEAR USB Control Center  my network not shown no printer appear   the pull-down from System  only exit   how can I work/link my printer in the R7800 network   Please help
  • schumaku's avatar
    schumaku
    Jun 15, 2020
    Simon-HK wrote:

    but on the other hand, readyshare of harddisk work and show in our network not from the USB control center

    Two different access protocols used.

     

    • ReadyShare disk access is achieved by the industry standard SMB protocol set (TCP based), it's discovery and name resolution if used by WS-Discovery (Multicast) resp. the legacy NetBIOS (Broadcast). 
    • ReadyShare USB is making use of a proprietary protocol over a TCP port (20005/TCP) to a service on the router, it's discovered and accessed by a Windows resp. MacOS installed driver set becoming visible as a kind of a virtual USB hub interface, the Netgear USB Control Center does just make a control access to associate and deassociate a remote USB device.

    I think it should be rather easy to make it workable - assume you talk of Windows here. The problem is that the drivers are not properly installed why ever. Lot of legacy and very old style driver kit was used by Netgear resp. the makers of NetUSB - and it was never reviewed and updated since 2013.

     

    Try this:

     

    1. Use Windows Explorer and access the folder where the USB Control Center was installed, e.g. C:\Program Files (x86)\NETGEAR\USB Control Center
    2. Locate the NetUSB.inf file
    3. Right click the NetUSB.inf file, and choose "Install"
    4. Accept any security prompts related (if any)
    5. Expect a message stating that you have to reboot the system to finsih the driver install - Reboot
    6. After reboot, launch the Netgear USB Control Center App (it's not put to autostart by the installer)

    Fingers crossed - enjoy!

     

    michaelkenward Do you have a router with ReadyShare Printer Access (sigh what a wrong marketing name) and the related ReadySHARE Printer utilities intalled and in use on MacOS and Windows?

     

Simon-HK's avatar
Simon-HK
Aspirant
Jun 23, 2020

Dear, I tried by using TCP port connect and install from Control Panel.

now the NETGEAR USB Control Center show the printer but I dont know how to print

Should I print from Office directly but doesn't work

to click from NETGEAR USB Center, then how

schumaku's avatar
schumaku
Guru - Experienced User
Jun 23, 2020
Simon-HK wrote:

Dear, I tried by using TCP port connect and install from Control Panel.

The TCP port mentioned is for establishing the connection from the virtual USB ports added by the Netgear USB tool - this is not for direct TCP printing.

 

Simon-HK wrote:

now the NETGEAR USB Control Center show the printer but I dont know how to print

Windows 10 should find new UPnP printers automatically. Sometimes it might be required to go to the Windows 10 Settings -> Printers -> Add new printer.

 

if there are no printer drivers available on the Windows repository, it can request adding drivers manually. 

 

Simon-HK wrote:

Should I print from Office directly but doesn't work

Once the printer(s) are added to Windows you can print ...

 

Simon-HK wrote:

to click from NETGEAR USB Center, then how

Thee are no actions required in the Netgear USB Control Center, unless you have some software requiring exclusive bi-directional access to the device, then you can connect the device exclusively using [Connect for Scan/Fax function]. At that point the MFP scanners and the like are becoming available eg. to the Windows Fax and Scan program.

For normal printing operations this isn't required.