orbi RBK852 - update firmware to include "Smart Parent controls"

[PhilRoberts]

Hi

I've just purchased a new orbi RBK852.  I've noticed there is a new release of firmware online.

My orbi has completed the firmware update and is running V3.2.18.1_1.4.14

The latest firmware version on the web is version version V4.6.3.9 which includes "Smart Parent controls"

The "online update" on the Orbi says there is "no new firmware available".

Is there a reason it won't automatically update and is it safe to do a manual update?

[FURRYe38 · Accepted solution]

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

[FURRYe38 · Accepted solution]

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

[PhilRoberts]

Thanks for that - I'll post it on the orbi discussion page. 

[FURRYe38]

https://community.netgear.com/t5/Orbi-AX/orbi-RBK852-update-firmware-to-include-quot-Smart-Parent/td...