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Forum Discussion
pantasma
Jun 29, 2018Aspirant
the wifi connection for my macbook pro (2016) is too slow, slower than my iphone 6
Hi,
I replaced airport express with nighthawk x8. The wifi speed of my macbook pro dropped off significantly. The innate download speed from modem is around 100mbps, now I am getting less than...
- Jun 29, 2018
My issue was actually all my apple products (iphone and macbook pro) were slow. I finally contacted Netgear support and the staff was great help.
I am posting the method here to help others who encountered the same issue.
I changed the numbers of channels to 48 for 5GHz-1 and 157 for 5GHz-2 and also changed MTU size to 1492.
everyhing is working as it should now. cannot be happier.
I acknowledge Kyna L. who provided tremendous help to resolve this issue.
Thank you.
xnsys
Jun 29, 2018Luminary
Case850 wrote:
Look at the forums, the R7800 is the most reliable of all the Nighthawk routers. It is more mainstream and hence better supported.
Be careful when you read Router Wi-Fi specifications, look at the QAM support your devices need to achieve those speeds.
Will you stop bradcasting your crap about the R7800 being superior than everything else - just because you're in love with it and KY it all the time doesn't mean it's the right one for everybody else - it has it's flaws like all other NetGear products - and unlike you I can say from experience not just from what I want to believe - I guess love truely is blind...
Unfortunatley, the fix you have is a get out of jail free card for NetGear...
Netgear know the real fix, and have known the fix for months but are useless and haven't applied it yet.
See this...
The issue is that because the routers are not broadcasting the correct country code, apple (and some Dell, HP and IBM) devices will switch the card to the lowest regulations as not to breach FCC guidelines - so if you are in the US and using channels 147+ - you will only be connecting at GB (for example) performance which is 10% of what's allowed in the US.
Adding the country code lines ensures that the EUC device knows the correct signal strength level to communicate back to the router.
pantasma
Jun 29, 2018Aspirant
Thank you so much. You are awesome. I figured that other apple devices connected to channel 157 are very slow while the other channel is working well. I am not familiar with command lines. Would you mind teaching me how to add country code in firmware? And what is country code for US?
Thank you so much again. By the way, the netgear staff was useless this time. She just told me that the router is defective and need to be returned. Well, it can be true though.
Thank you so much again. By the way, the netgear staff was useless this time. She just told me that the router is defective and need to be returned. Well, it can be true though.
- xnsysJun 29, 2018Luminary
Netgear are absolutely usless beyond belief - they have so many half-baked products it's unreal.
You have two choices, you can either install the CountryIE firmware that's kicking about (https://drive.google.com/file/d/1Kgp2rb15uWKaJqtxBmHJPypdJ3fQNuBR/view?usp=sharing) and that will do it for you or...
What you will need to do is ensure you are running the 10.4.2 firmware at least - I've not tested it with previous but this one seems to work.
Go to the router debug page (http://routerlogin.net/debug.htm) and enable telnet.
Then you will need to telnet to the router IP address and login using the admin password and then issue the commands (set for US)
/bin/config set qca_wireless_region=us
/bin/config set wl_endis_country_ie=1
/bin/config set wla_endis_country_ie=1
/bin/config commit
You can thank Voxel for his help in all this, the guy knows more about these products than the whole of Netgear...
- pantasmaJun 30, 2018Aspirant
I think there was a misunderstanding. my router is R8500 not R9000. Can i still use the firmware that you shared?
i tried to use telnet anf succeeded to connect to router. but the command seems different. especially there was no "commit" command. is it possibble that my router is using different language from R9000? the name of the program shown was busybox v1.7.2.
I will appreciate your guidance.
Thank you.
- xnsysJun 30, 2018Luminary
pantasma wrote:
I think there was a misunderstanding. my router is R8500 not R9000. Can i still use the firmware that you shared?
i tried to use telnet anf succeeded to connect to router. but the command seems different. especially there was no "commit" command. is it possibble that my router is using different language from R9000? the name of the program shown was busybox v1.7.2.
I will appreciate your guidance.
Thank you.
That's my fault - I for some reason assumed incorrectly that you had a R9000 - I've not looked aft the R8500.
if you run "/bin/config/". What commands do you have available?
And if you do a /bin/config show" does it come back with loads of list.of.function=vaule?