NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
wirelss devices can't connect R6700v2
My modem and router are working. Wired devices can connect to the internet. Wireless devices cannot conncet. Any ideas?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
someone maybe accidently pressed the wifi button on the router maybe? There's a wifi on/off button which is one of the LED's on the right part of the router. Press the LED for the wifi for 3-5 seconds and see if it turns back on.
Thanks for your information - we finally got it up and running after several hours of a friend helping out. Very frustrating experience.
- Tell us what made it get back to working?