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Forum Discussion
Keisler
Feb 19, 2024Aspirant
ATT BGW320 and MR70+2xMS70 daily dropouts
Please help me resolve a problem with daily dropouts that impact my wifi that works from home. Here is the setup: ATT BGW320, 1GB fiber installed on first floor in MBR. Tests reliably at 1320 down an...
- Feb 19, 2024
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR📡 and MS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
FURRYe38
Feb 26, 2024Guru - Experienced User
Any progress on this?
Yes.
Keisler wrote:
I have done a cursory review of the ATT 320 modem's settings screens and believe I understand what needs to change to:
1. Turn off WIFI 2.4GHz band
2. Turn off WIFI 5GHz band - must first remove the attached extender.
3. Change firewall settings of IP Pass thru to set it to DHCP-fixed dedicate it to the MR70 Mac address. And perhaps increase the IP lease timer from 10min default to something longer like 30min.
One thing that is tripping me up is the step to set up the MR70 to DMZ. I cannot access it with the router login addresses shown on the tech bulletin page you sent. I can access the MR70 router settings page using the Nighthawk app but those advanced features are not available. And I tried 10.0.0.10 but until I turn off the model radios I cannot access it using wifi.
So I need to figure a way to simply plug in my laptop to the MR70 Ethernet port preferably isolated, meaning without the uplink cable connected to the modem?
OR
Perhaps I should reset the MR70 router using the reset button on the back? Then attempt to connect to it under its default reset conditions?
Thanks in advance for your help!!
michaelkenward
Feb 26, 2024Guru - Experienced User
Keisler wrote:
One thing that is tripping me up is the step to set up the MR70 to DMZ. I cannot access it with the router login addresses shown on the tech bulletin page you sent.
It is the modem/router in front of the MR70 that has the DMZ, not the MR70.
When setting up my MR90 behind a modem/router, the modem/router had a place in its firewall page with DMZ settings. (Your modem /router won't be anything like the one I am using, so you'll have to sniff around.) I could then tell the modem/router to look for the IPs of connected devices. I picked the one for my MR90.
After that I could access both the modem/router and the MR90 through their IP addresses. Then I could change the settings of both devices.
I can access the MR70 router settings page using the Nighthawk app but those advanced features are not available.
The Nighthawk app cannot get at the advanced settings on your router. If you can't get in with a wired connection, aim a browser on your mobile device at the IP address.