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Forum Discussion
Cannot see extender
Hi all I have just purchased a Nighthawk X4S AC2200 Model 7500. I have set it up, connected it to my router wirelessly and have 5 blue lights showing. The problem is none of my devices are showin...
In my understanding, the EX7500 does (like all Netgear Mesh extenders) duplicate the wireless name and security settings from the network where it's connected to. There won't be an additional network visible - not under a different name.
The lack of a more powerful signal is a little bit strange. Is the initial / default network name (before installation) like NETGEAR_EXT still on air?
If you have an Android mobile at hand, there are some nice apps like "WiFi Analyzer" or Netgear's "WiFi Analytics" which allow to make multiple BSSID (wireless radio MACs) visible in a tree expandable by a "v" along with the network name.
Hi Thanks for your help
The original network is still visible and that is the one I am using currently, it is SKYD499D, but the signal strength is still only 3MBPS, 2 rooms away it is 37MBPS, the extender is in the room in between and my phone shown 33MBPS in that room. No improvement at all with extender and it is showing 5 blue lights.
Unfortunately I have an Apple phone.
Thank you.