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Forum Discussion
DoS Attacks - MR60 Mesh Router
Model Version: MR60 with 2 MS60 Satellites Firmware: V1.1.7.134 Home network Two nights ago, we were kicked off our entire network around 1 am. We logged into our router the next morning and...
Please post a copy and paste of the modems connection status:
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
I see lots of Criticals that needs to be looked at by the ISP to resolve them.
Here's the cable connection info:
Ok, power levels are too high. Need to has the ISP to bring them down a bit. Under 7dbm.
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
On channels 25 and 26 you have ton of correct and un-correctables that should be zero like the others.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853