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Re: Firmware update failes on satellites

Perege
Star

Firmware update failes on satellites

Hi all.

I have downloaded the firmware 1.1.6.122 for my MK63 system.

The instructions says that I have to start with the satellites first.

But I get the message:

 

This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.

 

Whats wrong???

 

 

Message 1 of 13

Accepted Solutions
plemans
Guru

Re: Firmware update failes on satellites

Your picture shows you're trying to update the satellite firmware to the router. Not to the satellite

View solution in original post

Message 7 of 13

All Replies
plemans
Guru

Re: Firmware update failes on satellites

did you extract the file prior to trying to upload it? 

https://www.netgear.com/support/product/mk63.aspx

 

Message 2 of 13
plemans
Guru

Re: Firmware update failes on satellites

Also one of the files is MS and one is MR. 

The MR is for the router. The MS is for the satellite. 

Message 3 of 13
Perege
Star

Re: Firmware update failes on satellites

Yes. To CHK-file.

Message 4 of 13
Perege
Star

Re: Firmware update failes on satellites

I Know.

Doesn't Work. 😥

Message 5 of 13
Perege
Star

Re: Firmware update failes on satellites

Screenshot_20211211-193426_Brave~2.jpg

Message 6 of 13
plemans
Guru

Re: Firmware update failes on satellites

Your picture shows you're trying to update the satellite firmware to the router. Not to the satellite
Message 7 of 13
Perege
Star

Re: Firmware update failes on satellites

OMG!!!

You Are Right.

Stupid Me. Now It Works  👍😅

Message 8 of 13
plemans
Guru

Re: Firmware update failes on satellites

glad it was a simple issue 🙂

Message 9 of 13
Perege
Star

Re: Firmware update failes on satellites

SUPER glad for Your help.

Thank You 👍😉

Message 10 of 13
plemans
Guru

Re: Firmware update failes on satellites

If you mark the solution as solved, it might help the next person with that issue. 

Thanks!

Message 11 of 13
FURRYe38
Guru

Re: Firmware update failes on satellites

For your future needs, Netgear has set up a community forum specifically for the NightHawk MESH products. Most of the people who watch that forum are more likely to have experience with NH MESH products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.


@Perege wrote:

Screenshot_20211211-193426_Brave~2.jpg




Message 12 of 13
Perege
Star

Re: Firmware update failes on satellites

Great.

Thank You 👍😉

Message 13 of 13
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