NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jaymz69
Mar 20, 2021Apprentice
HomePod Mini Not working on MR60 Mesh WHEN Satellites are NOT Plugged in
After working with Apple support on this we came to the conclusion that the homepod mini can airplay fine (my Apple TV too) ONLY when none of the satilites are powered on. Works for all the AirPlay f...
- Nov 10, 2021When you upgrade/downgrade, always do it satellite first, router after:
103 beta for MR60 https://ntgr.my.salesforce.com/sfc/p/300000000xsV/a/0y00000056JP/J38PBLjMmRLFiBA.rZ3qMk516lZy0vHSpvBSeMBA_do
103 beta for MS60:
https://ntgr.my.salesforce.com/sfc/p/300000000xsV/a/0y00000056JQ/68c76CRT0ugwEUuOpPyVBJVosFw8z36VQqT3wzdV6RI
According to their support the fix should come in next firmware, in between you can try this.
jaymz69
Oct 08, 2021Apprentice
jaymz69 wrote:I replied but this site did not save what I wrote, it is lost,,,,, one more time
I called Apple support again today. THey read what the engineers did with the logs back in MAY, they said "the logs show on the device a poor wifi signal (which is odd to me since I have a satilite with me in the trailer and the router & moden in the house 50 feet from me, through a couple thin walls).
So Apple had me unplug the satilites so ONLY the modem & router on and the devices were connected to it. Then, the airplay worked, the devices could see eachother fine and all worked UNTIL I plug back in the satilites and go back to the trailer and then all is lost again and the devices can no longer see each other and give the user error on the UI about making sure the devices on 'same network'.
With all the logs and tests like this Apple said this is on Netgear and I need Netgear to help me on the settings on the mesh system. So who can help me on this?
Has anyone chenged their mesh settings and got it to work? I need help on my Mesh sytem since devices do not see eachother on it. Even non Apple devices have the same issue, smart plugs, smart thermostat - they all have the same issue whan I try to set them up in their own apps, "not on same network" is all I get and they ALL check their logs and say get with Netgear!!!!!!!