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MK63 question

araghava
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MK63 question

I just installed MK 63. When I look at the system by logging in from my desktop I correctly see 2 satellites. 1 wired and 1 wireless.

 

However the app on my iPhone says there is only one sattelite. Further when I look at the network map, it shows the MR60 (router) with a green dot. An MS60 with a green dot and a solid line to the MR60. Another MS60 with a pink dot and dotted line to the first MS60.

 

Anyone know what the pink dot means. A assume the dotted line means it is connected to the first MS60 by wifi but this ai guess.

 

When I click on the satellite connected by wifi it shows that no devices are connected to it. When I click details, it doesn't have an IP address or a Firmware version. There is only a MAC address.

 

How do i figure out if the wireless satellite is working correctly to extend the mesh.

Thanks

Message 1 of 5
Christian_R
NETGEAR Employee Retired

Re: MK63 question

Hello araghava,

 

May you login into the router's admin page using a web browser. Please refer to page 85 of the user manual to view and confirm the devices attached to your network. Can you check to see if both satellites are included on the list. 

 

http://www.downloads.netgear.com/files/GDC/MK62/MK62_UM_EN.pdf

 

Christian 

Message 2 of 5
araghava
Star

Re: MK63 question

HI Christian,

Thanks for responding. Yes, when I login from my desktop it shows 1 wired and 1 wireless.

 

However the iPhone app only shows one satellite. As I mentioned in my post when I go to the network map in the iPhone app it shows 1` attelite with a green dot and then a dotted line to another satellite with a pink dot. What does the dotted line mean and what does the pink dot mean.

 

 

Message 3 of 5
Christian_R
NETGEAR Employee Retired

Re: MK63 question

Hi araghava, 

 

May you let me know the current app version your phone is on (iOS or Android).

 

Thanks,

Christian 

Message 4 of 5
araghava
Star

Re: MK63 question

IPhone: 2.4.24.1

Message 5 of 5
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