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Forum Discussion
goldrush49
Sep 13, 2023Aspirant
MR60, not saving changes after reboot
When I make changes in the routerlogin.net screen, I hit save and it updates the settings and everything looks good. When I reboot the router though, it reverts the settings back to what it was befor...
- Mar 23, 2024
I have an update to my reported fix from last year: Restoring an immediately saved configuration appeared to work initially but after my next weekly reboot, the modem settings reverted back! When that happened again, I decided to cut bait and purchased a replacement "other" brand modem. The new modem has been running flawlessly since. Problem solved.
FURRYe38
Sep 13, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try a 30-30-30 reset on the MR.
IF you get to the setup wizard on the MR after the 30-30-30 reset, skip all the setup process and manually set it up OFFLINE from the ISP modem. Have the latest FW file on your wired PC for the MR and re-send the MR the FW file using the wired PC and MS Edge or Firefox browser. After the FW is processed by the MR and the MR is back to ready, use the MRs web page to ERASE the configuration and then setup the MR normally using a web browser and the MR connected to the ISP modem.
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
After completing the setup of the MR, save off the configuration to file for safe keeping.
Do a reboot on the MR to see of the new configuration persists or doesn't.
goldrush49
Sep 13, 2023Aspirant
I have done everything listed here. When i delete configuration settings, it doesn't actually delete. it reboots and it has the same configuration settings that I was trying to delete.
- FURRYe38Sep 13, 2023Guru - Experienced User
How are you deleting the configuration? Erase button in the WEB ui or 10 Second reset button press?
Did the 30-30-30 reset not completely remove the prior configuration?