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Forum Discussion
MS60 Satellite - No connected device found
Hello, I am wondering if anyone can help me understand why none of my devices connect to the Mesh Satellites. I have two satellites connected to my MR60 Mesh system, both are found in the phone app ...
Any progress on this?
steveof2620 wrote:
Hello,
I am wondering if anyone can help me understand why none of my devices connect to the Mesh Satellites. I have two satellites connected to my MR60 Mesh system, both are found in the phone app and display as connected.
However, when I select teh "Devices" tab on both it displays "No Connected Device Found". Is there a trick to getting devices to connect to the satellites? Why are no devices listed as being connected to the satellites dispite being, in some cases, right next them?
I love to understand why. Thanks for any tips.
- Have come to the conclusion after many years of being a loyal customer for 10+ years of Netgear that I will never buy another one of their products.
Over priced at the outset and mandatory ‘extended’ support in order to submit a warranty claim adds insult to injury.
My Nighthawk + 3 satellites threw a wobbly 17 days after warranty expired, one satellite simply will no longer sync and has the pale blue light flashing continuously, the other two go solid blue but no devices connected. With a 4000 square foot smart home with 80 devices including switches and smart media devices this is unacceptable support, and no I won’t be paying to get support for a product that a company the likes of Netgear should be proud to stand behind, Asus have a much better rep. Anything Netgear is simply disappointing and extremely overpriced considering that gouging 90 day support window. $300 paper weights… oh and the ‘armor’ renewal that the router cannot recognize? Also a rip off, true my devices are protected but the gateway to my home is not because it is unable to recognize I renewed?!
Shame on you Netgear, and even more shame that official representation on your community is as rare as rocking horse manure.
Oh. FYI I am an IT professional with 30+ years experience including Cisco and MS certification. Your support is non-existent and I advise all buyers stay away.