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Forum Discussion
Jeff-Dalton
Feb 08, 2021Tutor
Nighthawk MR60 satellite issue connecting after brown out
I have owned the Nighthawk MR60 mesh system for about 10 months. My system has two satellites which worked perfectly for extending the range of my WiFi in my Large footprint home. The system worked...
wtfareprntlcntr
Feb 09, 2021Guide
i don't think it's the brown out. It most likely updated firmware when it rebooted.
I had the same problem. Internet kept turning off and rebooting. I was able to solve it with customer support but thought i'd document it and post it here. There should be an attachment that is poorly put together but will give you the basic steps. It's so frustrating that the satellites don't update with the router.
I've also set my router to not do automatic updates which mean i'll have to remember to go in and look for them.
Jeff-Dalton
Feb 16, 2021Tutor
Thank you for posting a reply. I will try it out this weekend and post if it worked.
- Jeff-DaltonFeb 20, 2021Tutor
Thank you again for trying to help me with my issue. Sadly, it did not work. When I got to the step under: Advanced>Administration>Router update, my satellites did not show, only my router. Since you had lead me to the sign in, I tried going under Basic>Add Netgear Satellite. I went through the steps hoping it would be able to rediscover my satellites, but that did not work either. Since they are no longer identifyable on my system, I can't update the software to match.
- Christian_RFeb 23, 2021NETGEAR Employee Retired
Hi Jeff-Dalton,
May you factory reset your Nighthawk mesh system units and see if you're able to sync/update the firmware on your satellites.
Christian
- Jeff-DaltonFeb 23, 2021Tutor
I pushed the reset button on both satellite units, but that did not help.