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Forum Discussion

Jeff-Dalton's avatar
Jeff-Dalton
Tutor
Feb 08, 2021

Nighthawk MR60 satellite issue connecting after brown out

I have owned the Nighthawk MR60 mesh system for about 10 months.  My system has two satellites which worked perfectly for extending the range of my WiFi in my Large footprint home.  The system worked...
Jeff-Dalton's avatar
Jeff-Dalton
Tutor
Feb 23, 2021

I pushed the reset button on both satellite units, but that did not help.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 25, 2021

Hi Jeff-Dalton,

 

Please send me a private message with the following info and I'll have our support team reach out. 

 

Email:

Phone:

Preferred Contact Time: (including time zone)

Serial Number: 

Router Firmware Version:


Thanks,

Christian 

  • Vanabhi_us's avatar
    Vanabhi_us
    Aspirant
    Jun 30, 2021
    I am having the same issue with my MR60 Satellite after a power outage and a subsequent internet disruption. Why can’t Netgear post a fix on this forum so that people don’t have to spend hours digging through posts. Very disappointed with support on a costly product and the lack of stability after disruptions.